Understand resignation review, last working day, clearance and settlement, and how an authorized administrator can end or reactivate one contract.
How do I submit a resignation, and what happens next?
- Sign in and open Profile icon > My Account > My Records > Resignations.
- Enter the requested last working day and reason/details. Follow the resignation notice rule and any date validation shown in the form.
- Institution Admin reviews the request and approves or rejects it. The request status is available in My Records.
- After the approved last working day, Institution Admin completes the separation step. This starts clearance and final settlement rather than immediately deleting the user's account.
- Responsible departments complete clearance. Finance calculates final salary and deductions, processes settlement, and records the final entries in the staff ledger.
Submitting a resignation does not immediately disable portal access. Access and employment status are handled through the approved date and final separation process. Workflow mail is queued; successful delivery requires the email queue worker to run.
How can Institution Admin end or reactivate a contract?
Institution Admin opens the assigned contract's three-dot menu and chooses End Contract. They select an internal end category and can add private internal notes, enter an employee-facing explanation, and set a future Last working day. The internal category and notes stay with the institution record; the employee receives the contract/date and employee-facing message, while Finance receives a settlement notification.
Before the scheduled last day, Institution Admin can cancel the scheduled end. When the date arrives or passes, the selected appointment is marked ended and the applicable clearance workflow starts. Portal access is disabled only if the employee has no other active contract, employee/teacher profile, or access role that still grants access. The menu becomes Reactivate when allowed. Reactivation restores the original term; if it has expired, HR can renew it. Reactivation is unavailable after Finance has completed final settlement unless Finance reverses that settlement.
Ending one appointment is different from the employee resigning from the school. Contract end affects the selected contract; resignation and institution separation use their own approval and clearance workflow.